E12: From Expert to Coach: Reimagining Workforce Development Services

Tune in for a conversation with Tiffany Grimes, founder of Empower Coaching and Training, as she discusses bringing coaching methodologies to workforce development. Tiffany, with 16 years of experience in the workforce sector, discusses how her organization helps workforce professionals and job seekers develop "soft skills" that account for 75% of job success. The discussion covers empowering clients through coaching rather than consulting or advising, the neuroscience behind behavior change, and how this approach prevents burnout among workforce professionals while creating employment outcomes for job seekers. Tiffany also shares her partnership with the Oregon Employment Training Association (OEDA) and her mission to "infiltrate workforce development with coaching" to create human-centered employment services.