Episode 662 features Erica, a peer support specialist and CTO with Calhoun County Consolidated Dispatch Authority, MI. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Erica's journey from the ER to a 13-year dispatch career Training philosophy: building trust, sharing mistakes, and modernizing the culture Public education efforts and common 9-1-1 misconceptions Burnout, boundaries, and the decision to reclaim personal well-being The shift toward hope, teamwork, and why this profession is still worth saving If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
Podzilla Summary coming soon
Sign up to get notified when the full AI-powered summary is ready.
Free forever for up to 3 podcasts. No credit card required.
Listen to This Episode
Get summaries like this every morning.
Free AI-powered recaps of Within the Trenches and your other favorite podcasts, delivered to your inbox.
Free forever for up to 3 podcasts. No credit card required.