Winning with AI

The era of experimentation is over, with Arvind Krishna, CEO of IBM

September 15, 2026·28 min
Episode Description from the Publisher

In 2011, IBM’s Watson won Jeopardy, changing the conversation about AI forever. But the 15 years since haven’t matched that success. CEO Arvind Krishna joins Sarah and Andrew to share how he’s learning from the company’s past, and changing the IBM playbook. Arvind explains why the era of AI experimentation is over, and why leaders should focus investment on a small number of high-impact areas rather than spread resources across dozens of experiments. He shares how IBM has put that approach to work in areas like HR and enterprise operations. And he makes some provocative predictions about the future of quantum and AI working together, promising that quantum surprises are coming much sooner than many might expect.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn |   / bain-and-company  Bain & Company X | https://x.com/BainandCompany

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