Free Daily Podcast Summary
What Just Happened: Daily Summaries Delivered
by Christine Russo
The technology and business conversations executives are actually having. Hosted by Christine Russo.What Just Happened is a production of WJH Media LLC
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 2 weeks ago12 min
AWS: Agentic Commerce_ How AI Is Reshaping Retail and Brand Strategy
Recording from Shoptalk Fall 2026 in Nashville, Aparna Galiasso (Head of Retail & Consumer Goods Business Development North America, AWS) explains how agentic commerce is forcing retail brands to redefine their technology, data infrastructure, and cust...
- 2 weeks ago10 min
WAYFAIR: What Makes Wayfair Work?
Ever wonder how some retailers can offer so many products?! And endless supply of new options as trends and seasons change. I learned how Wayfair does it in this conversation with Adam Sinoway, VP of Global Head of Category Management for Wayfair. And ...
- 2 weeks ago12 min
QVC GROUP: Winning on Tik Tok, Social Commerce Reinvention
How did traditional television shopping powerhouse QVC become TikTok Shop's Seller of the Year? In this live interview from Shop Talk Fall Nashville 2026, Krystyna Taheri, SVP of Social Commerce at QVC Group, reveals how the heritage retailer embraced ...
- 3 weeks ago12 min
SHARKNINJA: Inside SharkNinja’s Consumer Cult: How CX, AI, and UGC Drive Double-Digit Growth
In conversation with Michelle Crossan-Matos, Chief Brand and Experience Officer at SharkNinja. The conversation breaks down why consolidating CX, call centers, and creative operations under the Brand umbrella has been a primary growth driver for the co...
- 3 weeks ago19 min
MARS Snacking’s CDIO Abhijit Dasgupta is redefining enterprise ROI, ditching fragmented AI tools, and doubling down on physical experiences.
In the latest episode of the podcast, we sat down with Abhijit Dasgupta, SVP Global Demand, Digital Data and Analytics, and Chief Digital Information Officer at Mars Snacking. Abhijit oversees sales, marketing, retail, and digital commerce. In our conv...
- 3 weeks ago11 min
The Hidden AI Bottleneck: Silver, Antimony, and the Metals Shortage
Did you know AI doesn’t just exist in the cloud—it starts deep in the ground? At the Reuters Momentum AI 2026 Conference in Austin, Texas, Christine Russo sits down with Paul Huet, Chairman and CEO of Americas Gold and Silver (NYSE: USAS). As the only ...
- Oct 4, 202617 min
JP MORGAN PAYMENTS on Agentic Retail and Payments Intelligence
The next shopper at checkout may not be a person. Agents are starting to do the searching, comparing, and recommending, which means brands now have to win over software before they ever reach a human. Florencia Ardissone, Managing Director at JPMorgan ...
- Sep 1, 202626 min
MICROSOFT: Agentic AI Strategy and the Evolution of Retail
In this conversation Sue McMahon and Christine Russo discuss: Why "Autonomy" is a Dirty Word in Retail (And How AI Fixes It): Merchants and planners naturally resist "black-box" decision-making, as complete, unsupervised autonomy removes human accounta...
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About What Just Happened
The technology and business conversations executives are actually having. Hosted by Christine Russo.What Just Happened is a production of WJH Media LLC
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