Reflecting on a Season of Change in the Campus Store Industry

Join Heather Dean, Assistant Director at the Iowa State University Book Store as we talk about the impact of change in this episode. Listen in as we discuss how change is evolving the campus store industry. The course materials business has transformed the relationship with those that it connects moving beyond just retail transactions. Learn how the team at Iowa State continues to adapt and thrive as they take on change, head first, to create a superior student experience.