Up Next @ Work, Episode 39 with Eric Knauf, Founder and CEO at BelongHQ

What does it take to build a workplace where people - and the business - can actually thrive through transformation? In this episode of Up Next @ Work, Kate Achille joins Eric Knauf, author of The 56% Solution and founder of BelongHQ, to consider why human infrastructure might be the missing link in successful organizational change. Eric explains how the experience sparked his initial research and led him to identify (and quantify!) the five pillars of belonging. Kate and Eric's conversation also examines why these factors matter to the C-Suite, how they can help organizations assess their transformational readiness, and why companies rushing into AI may be skipping a critical first step: ensuring their people and managers are prepared for change. Key Highlights: The 56% connection: The science behind belonging and its relationship to business outcomes, including retention, innovation, and employee wellbeing. The CFO's perspective: Why human infrastructure can be viewed as a form of human capital investment - and even compared to CapEx. From reactive to generative: Eric explains his maturity model and what it takes to create teams capable of sustaining healthy workplace conditions on their own. Follow Eric on LinkedIn, learn more at BelongHQ.com, or pick up a copy of The 56% Solution: How Belonging Infrastructure Transforms Performance.