Please Stop Biting Your Flight Attendants

Every time we post “please stop biting flight attendants” on social media, someone in the comments asks who on earth is doing that. This week, we answer with a tour of the most recent viral passenger incidents of the past couple of years, and explain what the videos don’t show about what’s happening behind the scenes: the steps crew take before things escalate, why diversions and restraints are a last resort, and why flight attendants can’t give you the benefit of the doubt near an aircraft d...