the weekly seattle

the growing trades business with Rich Hart & Jess Passmore - Harts Plumbers, Electricians, & HVAC

May 17, 2026·36 min
Episode Description from the Publisher

With all these tech layoffs, should we get into the trades? We're pulling back the curtain on the trades industry with two leaders from one of the Pacific Northwest's fastest-growing home services companies. The CEO and COO share how they scaled Harts from a Gig Harbor garage to 150+ employees, why they built their own apprenticeship academy, and what tariffs and rising utility costs actually mean on the ground for tradespeople and homeowners.Top Stories:1. Inside the trades: workforce pipeline, women in the industry, and building a company academy (Seattle Times article)2. Microsoft's first-ever voluntary retirement program3. World Cup hotel bookings are lower than expectedAbout Rich Hart & Jess Passmore — Co-Owner and COO, Harts Plumbing, Electricians & HVAC Technicians: Rich Hart founded Harts over 13 years ago after relocating from Maui, growing the company from a garage in Gig Harbor to multiple locations serving the greater Puget Sound region. Jess Passmore joined seven years ago, bringing a background in healthcare operations, and now leads the company as COO. Harts serves residential customers across the region with plumbing, electrical, HVAC, and sewer services.About host Rachel Horgan:Rachel is an independent event producer, emcee and entrepreneur. She worked for the Business Journal as their Director of Events interviewing business leaders on stage before launching the weekly podcast. She earned her communication degree from the University of San Diego.Contact:Email: info@theweeklyseattle.comInstagram: @theweeklyseattleWebsite: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.theweeklyseattle.com

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