Stephen Handley, Fin365: Building the Advice Tech Stack From the Ground Up

Every advice firm is making technology decisions right now, and most are being pitched more options than they can sensibly assess. This conversation is about how to think through that. Stephen Handley came out of technology, joined his father's advice business as part of a succession plan, and then built his own practice serving mums and dads. When he couldn't find software that solved his back-office problem, he built it himself on Microsoft Dynamics. Ten years on, Fin365 is in more than 170 firms with around 2,000 users. In this episode we cover why Stephen took the hard road on data feeds instead of using an aggregator, the data ownership question every firm should be asking its software vendor, why the advice production market has become so crowded and where the real efficiency gains are actually hiding. His closing advice for anyone being pitched by fifteen vendors right now is worth the listen on its own.