Seth Borko and Sean O'Neill discuss the biggest lessons from Skift's Data + AI Summit and revisit a decade of hotel direct-booking strategy. They examine why hotels improved profitability without significantly reducing OTA share, how loyalty programs reshaped distribution economics, and why AI could become the next major disruption in travel booking. Connect with Skift LinkedIn: https://www.linkedin.com/company/skift/ WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/ Facebook: https://facebook.com/skiftnews Instagram: https://www.instagram.com/skiftnews/ Threads: https://www.threads.net/@skiftnews Bluesky: https://bsky.app/profile/skiftnews.bsky.social X: https://twitter.com/skift Subscribe to @SkiftNews and never miss an update from the travel industry.
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