
Agency owners (aspiring, newbies and old hats) this one’s for you! In this episode we’re talking about the messy, emotional, not-so-glam side of building a team. You know – the stuff that no one posts about on Insta: When a team member lets you down and leaves you to pick up the pieces.When you’re still doing client work, managing a family and now … dealing with shitty HR issues.When you’re exhausted and wondering, “Is this even worth it?” Running a VA agency isn’t for the faint hearted, but if you go into it with realistic expectations, knowing that your resilience will be tested, and you’re open to growing into a leader your team deserves, then it’s totally worth it! Get comfy while we talk you through the real challenges you’ll face as an agency owner, the mindset shifts you’ll need to make, and the practical ways you can lead with more confidence, boundaries and breathing space. This is your reminder that your journey doesn’t have to be lonely or overwhelming – especially with the right support. Find out more about the Scale It Mastermind here. Download the Free Pre-Scale Checklists here. Sub-Contractor, Freelancer or Agency Owner? Your perfect virtual assistant pathway is just minutes away! Take the quiz here. Sam + Jo xo
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Ep234 The End Of An Era

Ep233 Perimenopause: It's Not Just Mid-Life Hot Flushes (Part 2)

Ep232 An Interview with Marianne - 2025 NZ VA Of The Year

Ep230 Profitable Payroll: What to Package, What to Avoid
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