Episode 198: The Metrics Dilemma w/Alex Paradies

SummaryThis episode with Blaine Hoffmann and Alex Paradies, from TapRoot gets into the value of metrics, the purpose of measuring, and the importance of understanding what to measure and what control we have over the results. They also talk about the challenges and limitations of leading and lagging indicators, the impact of gamifying measures, and the design fallacy in workplace metrics.Chapters* 00:00 The Value of Metrics* 07:37 Challenges of Leading and Lagging Indicators* 32:50 Proactive Measures vs. Leading Indicators* 46:26 Leadership and Accountability in Metric Adoption* 53:51 Cultural Shift for Successful Metric Implementation