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by Dr. Alexandra Swenson-Ridley
You became a chiropractor because you believed in something. But somewhere between the skeptics, the insurance battles, and the business advice that never quite fit — you started to lose connection to the dream that brought you here. The Rooted DC is a podcast for chiropractors who are done trying to fit inside a system that was never designed for them. Hosted by Dr. Alex Swenson — fellow DC, PhD researcher in organizational development and change, and someone who built a seven-figure practice, lost everything, and rebuilt it with an entirely new foundation — this is where we go beneath the surface and reclaim what was always ours: our identity, our worth, and our legitimacy as a profession.
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We learned the iceberg in chiropractic school as a way to picture the nervous system: symptoms above the surface, root cause below. What most of us were never told is that the model didn't start there. It started in organizational change theory, and it maps almost exactly onto why our practices keep circling back to the same problems no matter how many times we try to fix them.In this solo episode, Dr. Alex traces that iceberg back to Otto Scharmer's Theory U and uses it to unpack three of her own practice pivots: the insurance contract that cost her half her income overnight, the $12,000 virtual offer that succeeded and still didn't fulfill her, and the current pull toward niching down to pediatric-only care that she keeps almost, but not quite, committing to.What you'll hear in this episode:Where the iceberg model actually came from, and why chiropractic school only ever taught the surface version of itHow an insurance audit in Alaska forced a change Dr. Alex had wanted to make for years, and why external crises are usually the only thing that moves usWhy a successful $12,000 virtual care package still left her repeating the exact burnout patterns she thought she'd escapedThe real reason so many chiropractors resist niching down, and why it's a worth conversation more than a marketing oneHow a coaching program that didn't fit her practice preempted her eventual bankruptcy, and what that reveals about outsourcing your own discernmentThe four layers beneath the surface of the iceberg, and which one actually has to move for change to stickConnect / Resources [Links to be added by user]CHAPTER SUMMARY1. The Iceberg Isn't Just a Chiropractic Metaphor Dr. Alex revisits the iceberg most of us met in school and reveals where it actually came from: Otto Scharmer's Theory U, a model built to explain how organizations change. She sets up the rest of the episode by asking what's really underneath our own practices.2. When the Insurance Company Made the Decision For Her She tells the story of contracting with Blue Cross Blue Shield in Alaska, the audit that erased more than half her income in a weekend, and the 90-day contract that wouldn't let her leave even after they stopped paying. It took that crisis to finally move her toward the cash-based model she'd wanted from day one.3. The $12,000 Package That Still Wasn't It After burnout forced her out of insurance, she built a successful virtual functional medicine offer and sold it well. But she packed her coaching days so tightly she didn't have time for the bathroom, the same pattern that had broken her body in the first place. Success didn't equal fulfillment.4. Niching Down and the Worth Conversation Underneath It She names why chiropractors resist serving one population: not a business problem, but a fear that saying no means the practice won't survive. She uses her own pull toward pediatric-only care, and the men who keep walking in anyway, as the live example.5. Why the Coaching Model Didn't Fit, and What That Cost She unpacks joining a three-year coaching contract that didn't match her own strengths or vision, and how trying to force her practice into someone else's model preempted the bankruptcy that came later.6. Four Layers Below the Surface She walks through the full iceberg: the reactive events we see and put out like fires, the repeating patterns and cycles underneath those events, the structures and rules that produce the patterns, and the unconscious beliefs at the foundation that actually have to shift for anything to change and hold.7. The Practice Beneath the Practice She closes with a challenge: notice one repeating pattern in your own practice this week, download the free iceberg graphic, and reach out with what's surfacing for you as she steps more fully into her emerging work as a change consultant for practice owners.
A chiropractor I've never met posted on Facebook this week: she's done. Not looking for how to fall back in love with the profession — just how to leave it. Over two hundred comments later, it was clear she isn't alone. This episode is about what that post cracked open in me, and what I believe we actually have to do if we want our profession to stop losing good people to burnout.What you'll hear in this episode:Why a viral "leaving chiropractic" post told me more about our profession's missing vision than about one person's burnoutThe story behind my own license renewal battle, and the blunt advice from a colleague that's stuck with me since: "If you don't like it, join the board"What my chiropractic college's "global paradigm shift" mission taught me about the gap between the vision a profession preaches and the reality it practicesA model from organizational change theory for how two opposing sides of a profession actually merge into something newWhy acknowledging the current reality, without shame or spin, is the first real step toward changeThe limiting belief I'm actively dismantling in my own practice this week, and what it means to stop being the productConnect / Resources: dralex@rootedpractice.coCHAPTER SUMMARY[00:45] The Post That Started This Episode I read an anonymous "leaving chiropractic" post that drew over 200 comments — and most of them weren't advice. They were other practitioners quietly admitting they're barely surviving too. That's the moment this episode became necessary.[03:21] What This PhD I'm Working On Is Actually For I connect my organizational development research directly to our profession's crisis, and name the real problem underneath the burnout: we don't have a shared vision for where we're going.[05:36] The License Board and the Reprimand That Stuck A frustrating renewal battle with my state board leads to a comment from a colleague who'd served on the board herself — one that reframed how I think about complaining versus stepping in.[08:27] Funnel Cakes and the Global Paradigm Shift I tell the story of my chiropractic college's lofty mission colliding with vending machines and deep-fried candy bars on campus, and what that taught me about the cost of preaching a vision you're not living.[13:13] Two Things We're Missing: A Vision and the Courage to Face Our Current Reality I introduce a dialectical model of organizational change, where opposing sides eventually merge into something new, and name why our profession keeps avoiding the mirror instead.[17:28] Leading Yourself First I share the limiting belief I'm actively working through this week — "I have to show up to make money" — and what it's looked like to stop being the product in my own business.[21:09] What Comes Next I close with an invitation: acknowledge current reality without shame, take radical responsibility instead of blame, and I preview the action research I'm planning as part of my dissertation.
How you price your practice is not a business decision. It's a worth decision.Most chiropractors don't see it that way — and that's exactly the problem. We dress up our scarcity in generosity. We call it patient-centered. We call it accessible. But underneath the frustrations with insurance, fears around charging cash, big care plans or heavily discounted rates is programming our whole profession struggles with: I don't fully trust that what I offer is enough.This week Dr. Alex shares what happened when she asked her patients a simple question — what could make this better? — and what the answer revealed about the worth work she still had to do.What you'll explore in this episode:Recognize when your pricing structure is driven by worth wounds rather than valuesUnderstand what "giving it all away" or staying trapped in the insurance racket actually signals about your relationship with your own legitimacySee how the insurance system trains chiropractors to outsource their sense of worth — and what it costsHear how one small feedback conversation shifted an entire pricing model without drama or discountingUnderstand why spiritual grounding isn't optional if you want to set your fees with convictionBegin to notice the difference between serving from fullness and serving from needResources + Community: practicebeneaththepractice.substack.com Find Dr. Alex on Substack at The Practice Beneath The Practice for deeper conversation between episodesWe'd love to hear what comes up for you on this episode: dralex@rootedpractice.coCHAPTER SUMMARYThe System We Keep Fighting to Be Part Of [00:45] Drawing from a Kabbalah training where two healthcare providers in completely different worlds both said the same thing — the system's broken, so I've been doing my own thing — Dr. Alex names the undertone that runs beneath chiropractic's worth wound: why are we still trying to belong to something that we were never designed to fit into?The Pediatrician With Three Practices [04:19] A real example of what happens when a servant heart runs the business instead of a grounded one. A pediatrician with a traditional clinic, a mental health program, and a mobile practice — the one he was most passionate about getting the least of him. The dilution that comes from trying to fill every need is not generosity. It's a worth problem wearing a mission statement.The Dark Side of the Servant Leader Heart [06:07] Most chiropractors were taught to give, serve, and pour out. The problem is almost none of us were taught to fill back up first. Dr. Alex names the shadow side of servant leadership — when giving comes from emptiness rather than fullness — and connects it directly to how that dynamic shows up in the structure of our practices.The Unlimited Trap [09:57] The teaching case at the center of this episode. Dr. Alex walked her subscription patients through a simple feedback question — what could make this better? — and what she heard back cracked something open. Nobody needed the unlimited visits she thought made a subscription "appealing". Nobody was using them. The option was never for them. It was a mirror to her own worth conversation.What You Give Away When You Take Insurance [12:41] A frank account of what it actually cost to be inside the insurance system — not just financially, but in terms of power, integrity, and identity. When a company can reach back one to three years and reclaim money already spent, you don't have a billing arrangement. You have a relationship built on someone else's terms.The Even Exchange [15:38] What it looks like when pricing comes from worth rather than fear. Not a dramatic overhaul — small, clear corrections from a steadier place. And the deeper truth underneath all of it: your fees can only be held with conviction if your sense of worth is rooted in something that can't be taken away.Worth Has to Come From Somewhere [16:25] The close. A real conversation about why the external world — the economy, the patients, the profession — will never be a stable source of worth. And why the spiritual dimension of this work isn't a luxury add-on, but the foundation everything else is built on.
There's a chiropractor in a parking lot hut in Maui who told a second-year chiropractic student to get out. She wrote him off at the time. Twenty years later, she understands exactly what he meant.This is the first episode of a new season — and a new focus. Dr. Alex is done talking around the elephant: chiropractors are carrying a legitimacy wound that has shaped how we build our practices, set our fees, design our intake processes, and decide what we're worth. And most of us don't even realize we're doing it.What you'll hear in this episode:- Why a practice that looks like success from the outside can still feel like something vital is disappearing — and what that's actually telling you- How to tell the difference between a clinical decision made from values versus one made from fear of not being taken seriously- The real cost of defining chiropractic worth through the lens of Western medicine's acceptance- What your new patient process reveals about where your decisions are actually coming from- Why asking your patients what they need might be the most radical act of leadership you can practice right now- What it looks like to co-create a practice model that is genuinely congruent — not borrowed from someone else's success storyConnect on SubstackEmail Dr. Alex: dralex@rootedpractice.co
You passed the boards. You opened the practice. You adopted the “fake it till you make it” approach to practice everyone told you to do in school. You did everything right.And still — there’s this voice that follows you everywhere. It says you’re not quite legitimate. You have to prove something. That you have to work twice as hard to be taken half as seriously. That you’re a third rate doctor who will never have a seat at the table. And the reality is you’re slowly losing your soul to a profession you love but feel let down by.That voice is a wound the entire profession holds — and very few talk about.I’m Dr. Alex. I’m a chiropractor, a PhD researcher in organizational development and change, and a practice owner who built a seven-figure practice, lost it all, and am now on a journey of rebuilding it with an entirely new foundation.The Rooted DC is where we go beneath the surface of chiropractic practice — into the identity questions, the legitimacy wounds, the conflicting values, the gap between who you were trained to be and who you actually are as a practitioner and a person.This isn’t a clinical skills podcast. It isn’t a business tips show.It’s about you. The DC who chose this profession on purpose and is looking to reconnect to why that choice still matters.This is the show where we keep it short, but go deep in talking about the things our profession tends to ignore or sweeps under the rug. Join me on:The Rooted DC: Reclaim Your Legitimacy.
In the concluding episode of the first season, Dr. Alex Swenson Ridley delves into the concept of the 'practice beneath the practice.' She reflects on her personal challenges of overcoming hustle culture and the associated anxiety, emphasizing the importance of aligning one's business practices with personal values for true fulfillment. Highlighting the transformation needed for personal and professional growth, she shares her journey of creating a sustainable practice that supports well-being and success without the traditional hustle mentality. The episode sets the stage for the next season’s focus on financial growth and overcoming limiting beliefs.SHOW NOTESMost practice owners have tried the surface-level fixes. New systems. Better marketing. A different schedule. And still — something isn't moving. This episode goes somewhere different.What you'll hear in this episode:Why intellectual insight alone doesn't create change — and what actually has to happen firstHow a nervous system wired for hustle can keep you plateaued even when everything else is alignedWhat two years of dragging your feet on a business decision actually revealed — and how it broke open in one sessionA real-time example of what the practice beneath the practice looks like when you're living it, not just teaching itWhat the Grow Your Roots community is, why it exists, and why it's priced at $12 a month on purposeA 30-second HeartMath coherence practice you can use today to start shifting your emotional regulationConnect + Resources: Email Dr. Alex: dralex@rootedpractice.co Learn more about Grow Your Roots
In this episode of the Rooted Health Practice Podcast, Dr. Alex Swenson Ridley explores the complex interplay between organizational legitimacy and identity within healthcare practices. She delves into how practitioners often face the dilemma of conforming to societal norms to appear legitimate while striving to maintain personal and organizational values. Highlighting her experiences as a chiropractor, Dr. Alex encourages practice owners to assess whether their business decisions stem from a desire for legitimacy or alignment with their values, underscoring the potential for burnout when these elements clash.
IIn this episode, Dr. Alex explores how your relationship with yourself, your team, and your patients directly impacts your energy, leadership, and sustainability as a practice owner.What You’ll Learn:Why over-responsibility leads to burnoutHow boundaries shape sustainable leadershipThe difference between caring and losing yourself in the processHow your internal patterns show up in external relationshipsKey Takeaway:Burnout often lives in your relationships—not just your workload.Resources:Leadership Energy Audit → rootedpractice.co/audit
You became a chiropractor because you believed in something. But somewhere between the skeptics, the insurance battles, and the business advice that never quite fit — you started to lose connection to the dream that brought you here. The Rooted DC is a podcast for chiropractors who are done trying to fit inside a system that was never designed for them. Hosted by Dr. Alex Swenson — fellow DC, PhD researcher in organizational development and change, and someone who built a seven-figure practice, lost everything, and rebuilt it with an entirely new foundation — this is where we go beneath the surface and reclaim what was always ours: our identity, our worth, and our legitimacy as a profession.
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