How To Turn Pest Control into Profit with Justin Clements

In this episode of the Profitable Property Management podcast, host Jordan Muela was joined by Justin Clements, co-founder of Pest Share, to discuss how pest control can evolve from a cost burden into a value-adding amenity. Justin shares how PestShare’s resident-driven, data-powered approach is reshaping property operations, reducing maintenance requests, improving tenant satisfaction, and driving NOI. The conversation also dives into the startup’s venture-backed journey, scaling challenges, and the leadership principles behind authentic company culture. Whether you're a property manager or entrepreneur, this episode offers actionable strategies to boost efficiency, retention, and profitability through smart, tech-enabled solutions.What you will learn:How to turn pest control from a cost center into an ancillary revenue stream Why traditional pest control models fail to address the challenges of rental propertiesThe data-driven approach to tracking and preventing pest-related issues aHow to build and scale a venture-backed property management tech company Why authentic leadership and clear expectations are crucial for managing growthHow to leverage resident amenities to reduce turnover and increase property valueThe importance of balancing data metrics with resident experience in property management Justin Clements is a Co-founder and CEO of Pest Share, an innovative pest control platform revolutionizing how property managers handle pest-related issues. With over two decades of experience in the pest control industry, Justin brings deep domain expertise to his role leading the venture-backed company. Before Pest Share, he successfully built and operated multiple pest control branches before merging operations with his current co-founders to develop their resident-focused pest control solution. His unique perspective of combining traditional pest control operations with property management technology makes him a valuable voice for property managers looking to optimize their maintenance operations and boost NOI.Episode Resources:Justin Clements on LinkedInPest Share WebsiteJordan Muela on LinkedInLead Simple WebsiteProfitable Property Management on Apple PodcastsProfitable Property Management on Spotify