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The Operations Room: A Podcast for COO’s

94. The BizOps Anti-Playbook

March 5, 2026·53 min
Episode Description from the Publisher

In this episode we discuss: The BizzOps Anti-Playbook. We are joined by Vessela Clewley, Strategy & Biz Ops Executive.Love The Operations Room? Please support us by rating and reviewing it here.We chat about the following with Vessela Clewley:What does it really take to step into leadership for the first time — and why do so many people underestimate the shift?How do you build confidence as a leader when you don’t yet feel “ready”?What’s the difference between managing tasks and truly leading people?How can organisations better support first-time managers before they burn out?What unspoken pressures do women in leadership roles carry — and how can we address them more openly?References https://www.linkedin.com/in/vessclewley/https://sbohub.substack.com/https://sbohub.gumroad.com/l/TheSBOAntiPlaybookBiography Vessela is an accomplished fCOO with a Strategy & BizOps background. She brings the power of US-style Strategy & Business Operations to Europe.She has an illustrious career spanning Hopin, WeWork, Uber and other start ups. She has won global awards by the likes of WeWork & McKinsey, relaunched products like UberExec, and negotiated 7-figure deals for Hopin on walks in Regents park.She is known for bringing a strategic, analytical, systems-driven approach to building companies. Her approach brings clarity, breaks down silos, and unlocks revenue growth. She puts company over functions; analytics over ego; and outcomes over optics.Vessela typically partners with Seed–Series B founders who value analytical decision-making and high-velocity execution.To learn more about Beth and Brandon or to find out about sponsorship opportunities click here. Summary00:00 – Introduction & framing the conversation~06:20 – The reality of becoming a first-time manager~13:45 – Imposter syndrome & self-doubt~20:30 – The responsibility shift~28:10 – Feedback, difficult conversations & growth~35:50 – Building confidence through action~44:15 – The gendered expectations in leadership~52:00 – Creating supportive environments for new leaders~59:40 – Advice to aspiring leadersThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

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