
Send us Fan Mail What separates a commodity local provider from a business that easily commands premium pricing? In this kickoff to our four-part brand series, Greg Sterling and Mike Blumenthal are joined by marketing pioneer John Jantsch. John details how small businesses can harness real customer language using clinet interviews, reviews and LLMs to establish distinctiveness, why top-down strategic leadership is required to effectively implement AI, and how to navigate the emerging th...
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Cyrus Shepard Interview: What "Local Brand" Actually Means to Google and AI

Ep. 264: Web Authenticity & The Agentic Future of the SMB Website with Raj Singh

Beyond the Star Rating: Extracting Strategic Content Insights from Customer Feedback

Ep. 262: Regulating the Digital Wild West: Inside the FTC’s Battle Against Review Fraud and AI Deception with Michael Atleson
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