The Michelle Pascoe Hospitality Podcast

How Gotcha4Life Is Building Mental Fitness in Schools

August 4, 2026·32 min
Episode Description from the Publisher

Gotcha4Life's Mentally Fit Primary School program is a whole-of-school, whole-of-community mental health initiative now running in 68 New South Wales schools, largely funded through registered club grants. Michelle Pascoe, Certified Speaking Professional and 30-year hospitality industry expert, speaks with Gotcha4Life's Don Tilley about how clubs are building community trust and staff pride through genuine charity partnerships. So how does a club grant actually turn into mental fitness support for hundreds of families? In this episode, Michelle sits down with returning guest Don Tilley, who leads community partnerships at Gotcha4Life, to unpack what club-funded charity work actually looks like on the ground once the cheque has been handed over. The Mentally Fit Primary School program works because it treats mental fitness as a skill to build before a crisis hits, not a service to call in after one. Don walks through the three protective factors the program teaches children, why parents often leave information nights in tears of relief rather than distress, and why the program is deliberately built so schools can eventually run it without Gotcha4Life in the room. Listen to hear why Don believes the mindset in the club industry is shifting, and what that means for the CEOs and GMs listening right now. Key Takeaways Why Don didn't grasp the true scale of club community funding even after five years working alongside clubs. How the Mentally Fit Primary School program builds emotional skills and support networks for children before problems escalate. Why some charities have historically been wary of accepting money from clubs, and what that reveals about the trust gap still facing the industry. How Gotcha4Life designs its programs so schools can eventually run them independently, a key test for any charity partnership built to scale. Why more clubs are now employing dedicated community engagement staff, and what that shift means for the industry. Next Steps Subscribe to The Michelle Pascoe Hospitality Podcast on YouTube, Apple Podcasts, and Spotify: https://www.michellepascoe.com/The-Michelle-Pascoe-Hospitality-Podcast Join Michelle's newsletter for leadership, culture, and service excellence: https://www.michellepascoe.com/blog Book customer service workshops and middle management programs tailored to clubs, hotels, and hospitality venues: https://www.michellepascoe.com/traininganddevelopmentprograms About Michelle Michelle Pascoe helps hospitality leaders build multigenerational teams, lift service standards, and embed values-led culture. A Certified Speaking Professional with over 30 years in the hospitality industry, Michelle delivers bespoke keynotes, workshops, and leadership programs for clubs, hotels, and hospitality venues across Australia and internationally. Book customer service workshops and middle management programs: https://www.michellepascoe.com/traininganddevelopmentprograms About Don Don Tilley leads community partnerships at Gotcha4Life, a mental health charity delivering the Mentally Fit Primary School program across New South Wales schools. He spent 12 years at Learning Links before moving into the role, and has worked alongside registered clubs on grants and philanthropy for over a decade. Contact: don.tilley@gotcha4life.org or https://www.gotcha4life.org Download Mental Fitness Gym: https://www.gym.gotcha4life.org

Podzilla Summary coming soon

Sign up to get notified when the full AI-powered summary is ready.

Get Free Summaries →

Free forever for up to 3 podcasts. No credit card required.

Listen to This Episode

Get summaries like this every morning.

Free AI-powered recaps of The Michelle Pascoe Hospitality Podcast and your other favorite podcasts, delivered to your inbox.

Get Free Summaries →

Free forever for up to 3 podcasts. No credit card required.