Ep 155: How to Build an Engaged, Award-Winning Team with Jackie Hoegger

In this episode, Josh and Bret are joined by Jackie Hoegger, CEO of Hoegger Communications, for an inspiring conversation on leadership and organizational culture. Bret emphasizes the importance of authentic relationships over transactions, sharing how her team treats clients like family and the difference this approach makes. She dives into the significance of emotional discipline and creating an environment where employees feel valued, heard, and recognized. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today!  https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps: 00:00 – Meet Jackie Hoegger 01:13 – From Retail to CEO 05:47 – Making Clients Family & Leading with Care 09:17 – The Power of Boundaries and Recharging as a Leader 12:54 – Leadership Defined: Emotional Discipline & Empathy 18:32 – Staff Engagement: Daily Check-Ins, Shoutouts & Recognition 24:20 – Rookie Mindset: How Staying Fresh Energizes Your Team 26:05 – Award-Winning Work & Team Achievements 30:50 – Loving What You Do: The Secret to Avoiding Burnout 33:17 – Hiring Wisely: Lessons in Patience & Team Involvement 35:45 – The Best Advice: Kindness, Ego, and Leadership Legacy 39:40 – The Role of Faith, Fear, and Moving Forward 40:40 – Closing & Invitation to Connect  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.