Why Are Some StubHub Customers So Mad?
StubHub, the secondary ticket marketplace, faced a major crisis during the 2026 FIFA World Cup when thousands of customers were left without tickets despite purchases, exposing systemic failures in its customer support and fulfillment systems. While the company built its brand on trust th
Sign up to read the full summary
Free AI-powered recaps of every episode, delivered to your inbox.
Free forever for up to 3 podcasts. No credit card required.
Guest
Hanna Krueger
conversational on The Journal.
Mentions
Books, people, and resources mentioned in this episode.
People
Companies
Topics
Listen to This Episode
More from The Journal.
The Bankruptcy That's Ruining Dinner
The Live Auction App Where People Can Bid ‘Til They’re Broke
The World Cup Story, Part 3: ‘FIFA, What Have You Become?’
He Thought He Invested in SpaceX. Then His Shares Vanished.
How State Farm's New Contract Sparked an Uproar
An Influencer's False Promise to Make His Followers Rich
Related episodes
From other shows on similar topics.
Consumers might see some tariff refunds — in 2036
Marketplace
A concert? In this economy?
Today, Explained
Trump Loses it as FIFA Suffers Major Crisis!!
The MeidasTouch Podcast
Spirit Airlines Out of Runway: What Happens From Here?
We Fixed It, You're Welcome
Private Equity Weasels Into Your 401(k)? & Coal is Making a Comeback
Morning Brew Daily
8/3/26: MAGA Abuser Doubles Down, Spain Migrant Crisis, New York Sues Kalshi
Breaking Points with Krystal and Saagar
Get summaries like this every morning.
Free AI-powered recaps of The Journal. and your other favorite podcasts, delivered to your inbox.
Free forever for up to 3 podcasts. No credit card required.