The Interview

Leah Solivan, TaskRabbit founder: How the gig economy falls short

September 3, 2026·22 min
Episode Description from the Publisher

“People just wanted to own the way they worked, but with that comes these institutional structures that have been built around the history of work that doesn’t allow for benefits programs or paid time off, or insurance. So there were all these things I knew that weighed on me. It wasn’t a perfect system.” The BBC’s Sarah Rogers speaks to Leah Solivan, founder and former chief executive of TaskRabbit, an app that connects people who need one-off tasks done by workers they can hire easily. Typical tasks include: errands, gardening, moving and furniture assembly. Founded in 2008, TaskRabbit helped pioneer the gig economy, giving workers greater control over when and how they worked. But that flexibility often came without the benefits associated with traditional employment. Leah reflects on the gaps in the model she helped create, why she believes TaskRabbit could have acted sooner, and what led her to sell the company to IKEA. The Interview brings you conversations with people shaping our world, from all over the world. The best interviews from the BBC, including episodes with tech billionaire Reid Hoffman and Dr Ngozi Okonjo-Iweala, head of the World Trade Organisation. You can listen on the BBC World Service on Mondays, Wednesdays and Fridays at 0800 GMT. Or you can listen to The Interview as a podcast, out three times a week on BBC Sounds or wherever you get your podcasts. Presenter: Sarah Rogers Producer: Osman Iqbal Editor: Damon Rose

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