“I See You”: The Most Powerful Phrase in Leadership

Feeling like your leadership playbook was written for a world that no longer exists? We dive into Sawubona leadership, a human-first approach rooted in the Zulu greeting “I see you,” and show how it reframes engagement, accountability, and performance without slipping into clichés or corporate speak. Our guest, Susan Inouye —author of Leadership’s Perfect Storm—traces the model’s origins from a Los Angeles mentoring program to adoption across 30+ countries, revealing why a gift-centered cultu...