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The Global Business Insights Podcast with Dr Charlotte de Brabandt & Max Kent: Daily Summaries Delivered
by Max Kent
The Global Business Insights Podcast with Dr Charlotte de Brabandt & Max Kent. Each week we will be publishing our new interviews featuring experts, thought leaders and global specialists giving their insights and knowledge on the business topics and subjects they work in. Series 10, 11 and 12 will focus on working with the worlds most insightful technical procurement and supply chain experts, entrepreneurs and leaders.
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- 1 weeks ago25 min
The Five Questions That Separate AI Value from AI Hype | Rob Hemel, ETS | Supply Chain of the Future
Everyone says their supply chain is digitally mature. Rob Hemel has a five-question test that says otherwise.Opening our six-part arc on the Supply Chain of the Future, Rob Hemel — Manager of Global Sourcing Contracts at ETS — gives Charlotte de Brabandt and Burkard Schemmel the unvarnished view of where digital transformation really stands in procurement and supply chain.His case is that digital maturity has entered a second phase. The first was implementing systems; the second is connecting data, embedding AI and enabling predictive decision-making. Most organisations have digitised their processes without ever building an intelligent supply chain, and the competitive advantage over the next five years goes to whoever converts data into foresight.Along the way: why 50 to 70 per cent of transformation success is really a data plumbing problem, why "technology first" and "change management first" are both wrong, the six highest-value AI applications in procurement and the reason the job market proves nobody has adopted them yet, the vendor pricing squeeze that could turn the ROI conversation from software back to headcount, and what happens to a generation of graduates who will never start on the mailroom floor.Hosted by Max Kent. Interviews by Charlotte de Brabandt and Burkard Schemmel.
- 1 weeks ago34 min
The Human Infrastructure – Leadership for the Next Generation of Supply Chain with Saket Sankhla
Technology is moving fast — but someone still has to lead through it.In Episode 2 of the Global Business Insight Podcast, we come back down from space to talk about the people behind the transformation.Max Kent is joined by co-hosts Dr. Charlotte de Brabandt (Digital Futurist) and Dr. Burkard F. M. Schemmel to interview Saket Sankhla, Business Transformation, Supply Chain and Technology expert, on what the next generation of supply chain leadership actually needs.In this episode:• Which leadership traits matter more now than five years ago• How to build cross-functional influence when teams don't speak the same language• What talent development and succession planning look like in a function changing this fast• How you balance resilience and cost efficiency when they pull in opposite directions• The one skill worth investing in if you're early in your supply chain careerWe also explore common leadership mistakes that backfire despite good intentions, and what supply chain leadership might look like in 2030.This isn't a technology story — it's a story about people leading through change, with all the complexity, trade-offs, and human decisions that come with it.Hosts:Max Kent, Dr. Charlotte de Brabandt, Dr. Burkard F. M. SchemmelGuest:Saket Sankhla – Business Transformation, Supply Chain and Technology Expert
- 1 weeks ago32 min
Supply Chains in Space: The Next Frontier | John Callison | Global Business Insight Podcast
In this episode of the Global Business Insight Podcast, we explore why space is rapidly becoming the next major supply chain frontier. Our guest, John Callison, discusses: • Why in-orbit manufacturing and logistics are no longer science fiction • The unique challenges of procurement and logistics beyond Earth • How traditional supply chain principles apply (and break down) in zero gravity • What businesses need to understand about the emerging space economy • The regulatory, cost and operational realities of space-based supply chains Interviewed by Charlotte de Brabandt and Burkard Schemmel, with host Max Kent.
- Jul 23, 202615 min
Don't Shout at the System
🎙 Episode 10: Don't Shout at the System – The Philosophy of TendingWhy does shouting at your system never work — and what does?In the final episode of Series 9, Max explores the core philosophy behind the entire season: the shift from forcing outcomes to creating the conditions that allow them to emerge naturally.Most leaders respond to pressure by increasing pressure. When performance drops, they add more meetings, more rules, more urgency. When teams struggle, they push harder. But pressure doesn't expand capacity — it shrinks it. Under constant urgency, people narrow their focus, stop taking risks, and operate in survival mode rather than excellence.This episode examines what it really means to "tend" rather than "shout" — to treat leadership as an act of careful attention rather than loud intervention.Max breaks down how leaders unconsciously shout at their systems: reacting to symptoms with more control, blaming individuals instead of examining patterns, and demanding outcomes without adjusting the underlying conditions. It's the organisational equivalent of yelling at a plant to grow faster while ignoring that it's in poor soil with no light.Tending looks different. It means noticing what's actually happening beneath the surface — recurring bottlenecks, unspoken tensions, patterns of exhaustion — and treating those as data, not failures. It means asking better questions: not "How do I make them do this?" but "What would make it easier, safer, or more meaningful for them to do this?"The episode explores why patience and conditions consistently outperform urgency and force. You can't accelerate trust, learning, or healing by shouting at them. When you get the conditions right — clarity, safety, realistic pacing, genuine support — growth often happens faster than expected, but it feels organic rather than violent.Max also addresses why slow, sustainable growth is more durable than rapid scaling. Systems that grow slowly have time to adapt at each step — building capabilities, strengthening relationships, learning from feedback — without breaking under their own weight. It's less glamorous than "10x growth in 90 days," but far less likely to collapse.The final insight is about power itself: your effectiveness as a leader isn't measured by how loudly you can command, but by how wisely you can shape the environment. When you shift from forcing outcomes to enabling them, you stop being the bottleneck and start being the conditions that allow your people and systems to thrive.This is the culmination of everything explored across Series 9: soil, seasons, light and shade, watering, pruning, and small patches. All of it leads here — to the quiet, powerful practice of tending instead of shouting.If you've been pushing harder and seeing diminishing returns, this episode will give you a fundamentally different way to lead — one that creates sustainable performance without burning out yourself or your people.
- Jul 16, 202614 min
One Small Patch – The Core Model of Sustainable Change
🎙 Episode 9: One Small Patch – The Core Model of Sustainable ChangeThe biggest transformations don't start with big plans — they start with one small patch of ground you can actually clear.In this episode, Max explores why attempting to change everything at once usually leads to paralysis, burnout, and ultimately nothing changing at all. Instead, he introduces the concept of "one small patch" — a leadership approach that respects human capacity while still creating real momentum.Max explains how micro order creates macro calm inside teams. When you fix one workflow, simplify one approval chain, or clear one visible bottleneck, people feel the difference immediately. That reduction in friction doesn't just improve efficiency — it restores energy, clarity, and psychological safety.The episode examines why overwhelm paralyses action. When everything feels equally urgent and equally impossible, your brain can't see a clear starting point. One small patch breaks that freeze response by giving you a defined, bounded place to begin. Once you act there, your system receives a signal: "We are not stuck — we are moving."Max also explores how small wins restore trust between leadership and frontline teams. When people see that a pain point they raised has actually been addressed, they become more willing to surface issues early and participate in improvements. The relationship shifts from adversarial to collaborative.But this isn't just about fixing individual problems. Max shows how small patches scale across entire organisations by standardising the principles behind what worked, then adapting (not copy-pasting) those principles to other contexts. Scaling is about spreading conditions, not cloning solutions.Finally, he explains what makes "one small patch" the most reliable leadership tool you have. It's always available. No matter how busy, stretched, or overwhelmed you are, there is always one conversation, one process, one meeting you can improve today. Change stops being a heroic event and becomes a daily habit — and over time, that habit quietly transforms everything.You'll come away with a practical model for creating sustainable change without breaking yourself or your team in the process.
- Jul 9, 202619 min
Weeds & Wild Growth – Managing the Unplanned
Every active organisation accumulates weeds — unnecessary tasks, outdated processes, small dysfunctions that appear without permission. The question isn't whether you'll have them. It's whether you'll manage them before they take over.In this episode, Max & Charlotte explore the difference between inevitable organisational mess and patterns that genuinely threaten system health. Not all weeds are equally dangerous — and not all "unplanned growth" is actually a problem.Max introduces four categories of weeds: harmless (small annoyances that don't affect outcomes), thirsty (tasks or people consuming attention without giving value back), warning (repeated errors signalling deeper issues), and invasive (patterns that will destabilise the whole system if left unchecked — chronic bullying, systemic under-resourcing, unethical practices).Max examines how quiet organisational narratives grow into cultural weeds. Stories like "We don't say no to clients" or "We don't challenge leadership" often start as coping strategies but eventually become unwritten rules that block healthy behaviour. Because they're rarely spoken aloud, they're almost impossible to challenge — until a leader deliberately surfaces them.He also explores wild growth as a signal, not just a problem. Side projects, informal networks and experiments that emerge without official permission can indicate where the system wants to evolve. Wise leaders don't automatically cut all wild growth — they observe it, learn from it, and choose what to cultivate intentionally.The episode highlights why early, proportionate responses prevent weeds becoming crises. A small process tweak, a direct conversation, or a boundary around scope can stop a problem long before drastic action is needed. But that requires regular, honest inspection of your calendar, culture and outcomes.Finally, Max examines the role of capacity in how weeds are experienced. The same minor issue will feel like an irritation in a well-resourced team and a disaster in an exhausted one. This is why tending the soil — protecting bandwidth, maintaining resilience — matters as much as pulling weeds.You'll come away with a practical question: What's a weed, what's a warning, and what's actually trying to grow?
- Jul 2, 202617 min
Pruning Without Punishment – Intelligent Reduction
Most organisations are drowning under commitments made for a different reality — and nobody has permission to let go.In this episode, Max & Charlotte explore "pruning" as a core leadership practice: the deliberate, strategic ending of work, projects, promises and emotional narratives that no longer serve where the organisation is heading. While most leaders are rewarded for adding — more features, more markets, more initiatives — few are trained in the art of intelligent reduction.Max explains why pruning isn't about harshness or failure — it's an act of protection. When you don't actively prune, old obligations quietly drain energy from what matters now. Teams suffocate under legacy expectations. Innovation can't breathe. Burnout becomes structural, not personal.He examines why organisations resist pruning even when overloaded: much of their identity is tied to growth through addition, and saying NO feels like shrinking. There's also political fear — ending something publicly can feel like admitting it was wrong to start. So instead, old commitments linger in the background, consuming time, attention and credibility.The episode highlights the hidden cost of legacy expectations — the promises, targets and habits that were set in a completely different context but never revisited. Leaders who don't actively question these inherit a to-do list written for someone else's reality.Max also explores the emotional narratives that require pruning: beliefs like "I must always be available", "Saying no makes me difficult" or "My value is measured only in output." These stories drive overwork, erode boundaries and prevent clarity. When you consciously retire them, healthier narratives can take root.Finally, he reframes pruning as a leadership responsibility: it's how you protect the system's health and create space for what actually matters. Without pruning, new ideas suffocate. With it, teams regain capacity to think, collaborate and innovate.You'll come away with a clear lens: What needs ending so that what matters can grow?
- Jun 25, 202618 min
Watering What Matters – Focus, Energy & Attention
What gets your attention gets your energy — and what gets your energy grows.In this episode, Max & Charlotte explore the idea of “watering” as a leadership practice: where you direct your time, focus and attention determines what actually develops inside your organisation. While many leaders say they value strategy, development and long-term improvement, the reality is often very different — most energy ends up being poured into urgent issues, reactive conversations and short-term pressure cycles.Max explains how this pattern trains organisations to produce more of what they feed. If you consistently water crisis, you grow crisis. If you reward urgency, you create urgency. Over time, the system reflects behaviour, not intention.He also examines why leaders tend to water the wrong things during difficult seasons. Under pressure, energy naturally flows to the loudest voices and most immediate problems, but this often keeps teams stuck in survival mode. The challenge — and leadership responsibility — is to consciously redirect attention towards the quieter, foundational work that actually changes outcomes.The episode highlights the importance of presence as a form of nourishment. In high-pressure environments, genuine attention can stabilise performance far more effectively than additional tools or processes. Max also explores the difference between connection and intensity, and why strong relationships create resilience that constant pressure cannot.
About The Global Business Insights Podcast with Dr Charlotte de Brabandt & Max Kent
The Global Business Insights Podcast with Dr Charlotte de Brabandt & Max Kent. Each week we will be publishing our new interviews featuring experts, thought leaders and global specialists giving their insights and knowledge on the business topics and subjects they work in. Series 10, 11 and 12 will focus on working with the worlds most insightful technical procurement and supply chain experts, entrepreneurs and leaders.
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