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by thefreetoaster
The Free Toaster is your best resource at the intersection of marketing, lending, and fintech. We deliver news, data, and insights to help you acquire more customers.
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You can learn more about the event and request an invitation here: The Affiliate Marketing Summit for Lenders & Publishers September 23rd San Francisco, CA events.thefreetoaster.com
On June 22, LendingClub became Happen Bank. Mark Elliot, Chief Customer Officer, ran point on it. He joined the company 3 years ago and asked Scott Sanborn about the name in his very first conversation. The business had already moved from peer-to-peer lending marketplace to multi-product digital bank. The name hadn't caught up. If you're a performance marketer who's never sat on the front lines of a rebrand, this one's for you. What we get into 1. How the naming process actually worked. Over 100 candidates, cut down by trademark and domain availability, then narrowed to 6 finalists through research with existing customers and the motivated middle segment. Respondents saw the names in print only. No logos, no colors. 2. Why "bank" stayed in the name. The research came back at 100% on this one, and some of their own customers didn't know LendingClub was a bank. 3. How they de-risked distribution. They tested the new color palette and new brand language under the old LendingClub name before the switch, seeded the market months in advance, and still run "Happen Bank, formerly LendingClub" across their touchpoints today. Mark explains what he'd tell any digital lender about working with affiliates and marketplaces through the transition. 4. The 6-month build. What started January 2 and shipped in June, including the move from NYSE to Nasdaq, a 1-month marketing freeze with an escalation process, and the asset audit that turned into spring cleaning. 5. The line item they underestimated: email. Deposit servicing, debit card servicing, applications in flight. AI capabilities improved fast enough during the project to absorb the overage and keep the budget intact. 6. What Mark's watching now. Daily search volume crossover between the old and new brand, plus a custom quarterly brand health survey built for the motivated middle instead of gen pop. 7. And the advice for any CMO convinced the name is what's broken. Mark's answer starts with GEICO. ***** Are you an affiliate marketing leader at a consumer lender or publisher!? If so, we have an event for you! The Affiliate Marketing Summit For Lenders & Publishers Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, EXL, and ICS San Francisco - September 23rd The Exploratorium 150-person, curated room 101 seats are now filled. 48 seats left! Learn more and request an invitation: events.thefreetoaster.com ***** Sign Up For Our Newsletter The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology. ****** Please Support Our Sponsors! Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=aug Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche. https://www.bulldogmediagroup.com/ <p cl
Carlos riffs solo on 3 stories from this week's News Edition... https://www.thefreetoaster.com/p/avant-goes-racing-stripe-goes-shopping ***** Are you an affiliate marketing leader at a consumer lender or publisher!? If so, we have an event for you! The Affiliate Marketing Summit For Lenders & Publishers Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, EXL, and ICS San Francisco - September 23rd & 24th The Exploratorium 150-person, curated room 88 seats are now spoken for. 49 seats left! Learn more and request an invitation: events.thefreetoaster.com ***** Sign Up For Our Newsletter The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology. ****** Please Support Our Sponsors! Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche. https://www.bulldogmediagroup.com/ Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=aug Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast New Market Growth (Carlos’ agency) NMG focuses on building affiliate marketing programs for consumer lenders. www.newmarketgrowth.com
Nicky Senyard, CEO and Founder of Fintel Connect, has been doing digital acquisition since 2002. Her read on this wave: affiliate marketing is still a bottom of funnel conversion tactic. On today’s show, we discuss everything sitting above it. We get into: Why roughly 90% of LLM citations are non-branded, and what that does to a lender's odds of getting quoted The neutrality problem. LLMs reward comparison content and domain authority, which is why publishers keep winning the citation 54% of surveyed Americans now use chat for personal finance recommendations Gemini mentions brands more than half the time, so picking your engine is a real strategy decision GEO packages, prompt volume, and share of voice. How publishers are already selling placement inside the answers Nicky's 3 step playbook: clean up your own content first, ride the publishers already indexed, save the site overhaul for last Why she thinks the arbitrage window is narrower this time than it was with Google or Facebook Where Carlos and Nicky disagree on timing for quantum finance through LLMs. She says 10 years, at least. He says 5. Plus a big question underneath all of it: what happens to financial discernment for the people who never had to build it? ***** Are you an affiliate marketing leader at a consumer lender or publisher!? If so, we have an event for you! The Affiliate Marketing Summit For Lenders & Publishers Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, EXL, and ICS San Francisco - September 23rd The Exploratorium 150-person, curated room 101 seats are now filled. 49 seats left! Learn more and request an invitation: events.thefreetoaster.com ***** Sign Up For Our Newsletter The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology. ****** Please Support Our Sponsors! Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=aug Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche. https://www.bulldogmediagroup.com/ New Market Growth (Carlos’ agency) NMG focuses on building affiliate marketing programs for consumer lenders. www.newmarketgrowth.com
Carlos & Nick add color to the most recent article on The Free Toaster Newsletter. https://www.thefreetoaster.com/p/nerdwallets-q2-26-earnings They discuss NerdWallet's pivot towards insurance and the top 5 takeaways for card & personal loan marketers. ***** Are you an affiliate marketing leader at a consumer lender or publisher!? If so, we have an event for you! The Affiliate Marketing Summit For Lenders & Publishers Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, EXL, and ICS San Francisco - September 23rd & 24th The Exploratorium 150-person, curated room 88 seats are now spoken for. 62 seats left! Learn more and request an invitation: events.thefreetoaster.com ***** Sign Up For Our Newsletter The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology. ****** Please Support Our Sponsors! Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=aug Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche. https://www.bulldogmediagroup.com/ New Market Growth (Carlos’ agency) NMG focuses on building affiliate marketing programs for consumer lenders. www.newmarketgrowth.com
Today, Carlos comments on the future of distribution in lending, how long it will take to get there, the key blockers along the way, and what CMOs can do now to prepare. This Pod covers his commentary from the most recent Newsletter: https://www.thefreetoaster.com/p/the-future-of-distribution-in-lending ***** Are you an affiliate marketing leader at a consumer lender or publisher!? If so, we have an event for you! The Affiliate Marketing Summit For Lenders & Publishers Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, EXL, and ICS San Francisco - September 23rd & 24th The Exploratorium 150-person, curated room 88 seats are now spoken for. 62 seats left! Learn more and request an invitation: events.thefreetoaster.com ***** Sign Up For Our Newsletter The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology. ****** Please Support Our Sponsors! Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=july Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche. https://www.bulldogmediagroup.com/ New Market Growth (Carlos’ agency) NMG focuses on building affiliate marketing programs for consumer lenders. www.newmarketgrowth.com
Capital One recently shared their Q2 earnings. Their marketing spend was $1.7B, up 23% year over year. Today, we dive into how Capital One used that budget and the implications for marketers in lending. Carlos & Nick expand on the coverage in this week's Newsletter Edition. https://www.thefreetoaster.com/p/5-things-marketers-should-draw-from ***** Are you a leader at a consumer lender or publisher!? If so, we have an event for you! The Affiliate Marketing Summit For Lenders & Publishers Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, and EXL San Francisco - September 23rd & 24th The Exploratorium 150-person, curated room Early bird tickets ($999) end August 1, increasing to $1499 August 2nd Learn more: events.thefreetoaster.com ***** Sign Up For Our Newsletter The Free Toaster Newsletter ships every Wednesday at www.thefreetoaster.com, curating the biggest stories at the intersection of consumer lending, marketing, and technology. ****** Please Support Our Sponsors! Fintel Connect Drive thousands of new accounts and billions in deposits with the only partner marketing solution built for fintech and banking – your all-in-one affiliate platform, partner network, agency, and marketing compliance engine. https://partner.fintelconnect.com/get-to-know-fintel-connect?utm_campaign=13897733-2025%20Partners&utm_source=The%20Free%20Toaster&utm_medium=podcast Bulldog Media Group: Bulldog Media Group is a leading performance marketing company that specializes in online customer acquisition for clients in the financial services industry. Since 2000, they have focused on financial services digital marketing as their core niche. https://www.bulldogmediagroup.com/ Spinwheel: Reduce friction in your lending application with just two fields—phone number and birthdate. Spinwheel’s APIs boost application rates by 20-30% while also providing real-time credit data and seamless payment processing. Want to see it in action? Connect with their Head of Growth for a demo! https://spinwheel.io/partner/?utm_source=freetoaster&utm_medium=podcast&utm_campaign=july New Market Growth (Carlos’ agency) NMG focuses on building affiliate marketing programs for consumer lenders. www.newmarketgrowth.com
Recently, Carlos sat on the LendAPI Podcast with Tim Li to discuss the Summit he's organizing on September 23rd in San Francisco. ***** The Affiliate Marketing Summit For Lenders & Publishers Sponsored by Experian, Engine by Gen, Prism Data, Tare.io, and EXL San Francisco - September 23rd & 24th The Exploratorium 150-person, curated room Early bird tickets ($999) end August 1 Learn more: events.thefreetoaster.com
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