Daniel Austin (NSW SES Deputy Commissioner) Talks About Why Emergency Response Was Hard Until THIS Happened

In this episode, we have Daniel Austin, the Deputy Commissioner of the New South Wales State Emergency Service (NSW SES), an experienced leader dedicated to reshaping how emergency responses are delivered through technology, leadership, and volunteer empowerment. Daniel talks about the crucial role of SES volunteers as the frontline connection to their communities, their extraordinary selflessness, and why true success in emergency services means preventing crises rather than responding drama...