What Happened with Eresus Spider Shop?

So what REALLY happened with Eresus Spider Shop? They came on the scene hot with a lot of awesome species and then had a MASSIVE sale! But somewhere around a few months ago things seemed to quickly fall apart leaving many customers upset and waiting for weeks for their orders to ship. Some people called it a scam, some people blamed me, but sometimes the truth is a lot more complicated than a buzz word. So let's take a deep dive with the guy that took over the business and get to the bottom o...