The Cybersecurity Recruiter talks to Shante Perrin, Director, Global Security Operations

Shante Perrin on SOC Leadership, Communicating Risk, and Curiosity-Driven Career GrowthThomas chats with cybersecurity leader Shante Perrin, who progressed from web developer and help desk roles to SOC leadership and Director of Global Security Operations. Shante describes SOC and MSSP work focused on preventing repeat incidents through policies, procedures, customer advisement, and deploying new services and tools that improve analyst efficiency and investigation quality. They discuss the challenge of convincing customers to prioritize security before a breach, emphasizing tailored communication, active listening, documenting risk, and framing guidance around business impact and reputation. Shante highlights interview and hiring themes such as curiosity, understanding why tools are used (not just clicking), teamwork, and cultural fit, plus using brown-bag sessions to share investigative thinking. Career advice centers on taking leaps into unfamiliar work, seeking support, and accountability. Shante recommends David Goggins’ book "Can’t Hurt Me" and mentions journaling and self-care for sustainable performance.00:00 Welcome and Introductions01:09 Shante's Security Ops Role02:58 Convincing Customers to Act04:50 Communication in the SOC07:04 Incident Calls and Risk09:39 Security as Business Partner14:24 Career Growth Through Curiosity20:01 Interviewing Beyond Tools21:51 Curiosity Stands Out22:45 Hiring For Likability24:56 Humor Under Pressure25:49 Help Desk Foundations28:54 Learning Styles That Stick29:56 Audio Diet And Mindset31:38 Confidence And Speaking Up34:16 Setbacks And Self Care36:30 Book Pick David Goggins38:28 Journaling And Control39:38 Sustainable Work Rhythms41:20 Final Thanks And Wrap