Communicating through a cyber incident with Meredith Griffanti, FTI Consulting

Valeska and co-host Chris Kerrigan are joined by Meredith Griffanti, Senior Managing Director in Strategic Communications and Global Head of Cybersecurity & Data Privacy Communications at FTI Consulting in New York. Meredith shares practical advice on how to communicate in the midst of a cyber incident, from managing the first moments after an attack to crafting an apology, choosing a spokesperson and dealing with multiple stakeholders. Meredith, Valeska and Chris discuss the importance of preparedness and coordination, as well as how legal and communications teams should work together during a crisis. Resources from today's episode: Cyberwashing and backtracking: why words matter both before and after cyber incidents | LinkedIn Cyberwashing: a key focus for data breach class actions Meredith's book recommendation: The Ransomware Hunting Team: A Band of Misfits’ Improbable Crusade to Save the World from Cybercrime by Renee Dudley and Daniel Golden Learn more about Meredith: Biography Learn more about Meredith’s team: FTI Consulting Cybersecurity & Data Privacy Communications Learn more about FTI Consulting: A global expert firm helping organizations navigate crisis and transformation