
In this episode of The Cocktail Academy Podcast, Damian records live from Scarfes Bar at Rosewood London with Andy Loudon, Director of Bars, and Kris Bazys, Bar Manager, during the launch of the new Heroes & Villains menu.Andy breaks down the thinking behind the menu, how Gerald Scarfe’s artwork shapes the identity of the bar, and why great bars are built on energy, escapism, and experience, not just what’s in the glass. Kris then takes us behind the scenes into the reality of service, explaining what actually changes when a new menu launches, how the team adapts, and what it takes to deliver consistency at scale.This episode is a strong listen for bartenders, operators, and hospitality professionals who want to understand how top-level cocktail programmes are built and executed in a luxury environment without losing personality.In this episode:How the Heroes & Villains concept was developedWhy Scarfes focuses on experience over just drinksWhat really changes when a new menu launchesThe operational reality behind high-level cocktail serviceWhy “villain” drinks like Mojitos and Cosmopolitans still matterHow batching and classics work together in a modern barThe training system behind a high-performing bar teamKey TakeawaysExperience beats everything Great drinks are expected. What separates bars is how they make guests feel from the moment they walk in.Menus are built over time A single menu launch represents months of development, testing, and team input.Luxury doesn’t have to be stiff Scarfes shows how to balance high-end service with warmth, personality, and energy.Operations drive success Menu changes impact everything—layout, prep, glassware, flow, and team movement.Training builds consistency Strong foundations, structured progression, and continuous development are key to maintaining standards.Classics still matter Even with modern techniques, classic cocktails remain essential for both training and guest demand.HighlightsThe thinking behind Heroes & Villains and its link to Gerald ScarfeWhy certain classic cocktails became “villains” within the industryThe hidden 48-hour prep behind some drinksHow Scarfes trains and develops its team from the ground upThe balance between batching for efficiency and maintaining craftStandout Quotes“People go to bars for escapism.” “Luxury and comfort are not always the same thing.” “You can train a monkey to make a good drink with the right recipe.” “The enemy of art is the absence of limitations.” “The first thing I protect is my team.”GuestsAndy Loudon – Director of Bars, Rosewood LondonKris Bazys – Bar Manager, Scarfes BarFollow & ConnectScarfes Bar: @scarfesbar Rosewood London: @rosewoodlondon The Cocktail Academy: @welovecocktails Website: www.thecocktailacademy.com Hosted on Acast. See acast.com/privacy for more information.
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