The Black Box Aviation Podcast

AMAZON CUTS 21 AIR: What the 21 Air Crash Reveals About Amazon Prime Aviation & Pilot CRM

September 15, 2026·53 min
Episode Description from the Publisher

Amazon is cutting 21 Air from its Amazon Prime Air flying following the deadly 21 Air cargo crash in Miami. What happened during the approach, what does the cockpit voice recorder reveal, and why are experienced airline pilots Tom and Mike focusing so heavily on crew resource management (CRM), pilot decision-making, training, communication, and the breakdown between the captain and first officer?In this episode of The Black Box Aviation Podcast, Tom and Mike take an in-depth look at the 21 Air Amazon Prime Air crash, the decision by Amazon to pause/drop 21 Air as one of its cargo carriers, and the questions now surrounding the operation.The discussion examines the released cockpit voice recorder (CVR) transcript and flight data, including the aircraft's excessive speed, flap configuration, unstable approach, repeated "sink rate" and "too low terrain" warnings, landing configuration, touchdown speeds, braking, and the attempted go-around.Most importantly, Tom and Mike break down the Crew Resource Management (CRM) issues that may have played a role. What happens when a first officer is uncomfortable speaking up to a captain? Why is a strong cockpit culture so important? How can authority gradients, communication failures, poor decision-making, and a breakdown in cockpit teamwork turn an unstable situation into a catastrophe?They also discuss the similarities to previous aviation accidents and incidents, including the importance of training, experience, stabilized approaches, go-arounds, pilot monitoring, and knowing when to stop an approach that isn't going according to plan.The episode also looks at the broader Amazon Prime Air cargo operation, including the multiple airlines that operate cargo flying for Amazon, contract cargo carriers, wet leases, pilot experience, training standards, and the difficult balance between cost, reliability, and aviation safety.And that's not all.Tom and Mike also take a look at September 11, 2001 and aviation 25 years later, discussing some lesser-known stories from 9/11, including passenger Danny Lewin, American Airlines Flight 11 flight attendant Betty Ong, the phone calls from American 11, and the passenger revolt aboard United Airlines Flight 175.This is a deep aviation discussion covering Amazon Prime Air, 21 Air, the 21 Air crash, cargo aviation, airline safety, pilot training, cockpit resource management, CRM, unstable approaches, go-arounds, flight data, CVR transcripts, aviation accidents, airline pilots, commercial aviation, and the lessons pilots can learn from accidents.✈️ The Black Box Aviation Podcast — real airline pilots talking about aviation, airline operations, accidents, safety, pilot life, and what really happens behind the cockpit door.📧 Email: theblackbox01@yahoo.com📱 Listener Line — Text or Voicemail: 203-699-6792🌐 Website: www.TheBlackBoxAviationPodcast.com#Aviation #21Air #AmazonPrimeAir #AmazonAir #AviationAccident #AirlinePilots #CargoAviation #CrewResourceManagement #CRM #AviationSafety #PilotTraining #AirlineSafety #CommercialAviation #AviationPodcast #BlackBoxAviationPodcast #September11 #911

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