How to address underperformance when the employee is a friend (Part 2 with Ashley Cox)

In our follow up to last week’s episode, Ashley and Chris continue talking about navigating difficult conversations, especially when dealing with friends or family in a professional setting.  Especially when they start bringing things back up or get more defensive, it can feel like you’re on the edge of losing an employee AND a friend.  Hear how Ashley walks us through: -          How to address underperformance in friends or family. -          How to maintain your humanity to be an effective leader. -          How to set clear boundaries and expectations prevent future conflicts. -          How to use empathy and understanding to resolve issues with friends or family. -          How to take ownership to turn problems into opportunities for growth.   About Ashley Ashley Cox, PHR, SHRM-CP is a leadership mentor for ambitious women business owners who have a team but no time. She empowers them to become courageous and confident leaders, and build high-performance teams they can trust and rely on (without constantly chasing them to get things done). Ashley is also a sought-after speaker, author of the book Transform Your Stories, and host of The Impact Ripple Podcast   Connect with Ashley Website: www.ashleycox.co Book: www.ashleycox.co/transform Podcast: www.ashleycox.co/podcast  LinkedIn: www.linkedin.com/in/ashleyncox Instagram: www.instagram.com/ashleycox.co Facebook: www.facebook.com/ashleycox.co   Contact us:  Email – tas.difficultconversations@gmail.com Chris – https://www.myleadershippotential.com | www.linkedin.com/in/chriswonglmhc | download the Difficult Conversation Playbook for Leaders Lucie – www.mindfittery.com | www.linkedin.com/in/lucietesarova and take the Saboteur Assessment