Tech Wingman

AI Agents, You Need a Kate

October 21, 2026·8 min
Episode Description from the Publisher

If your most knowledgeable person was unavailable tomorrow, what happens next?Not the person who knows a bit.The person everyone goes to.The owner. The long-serving team member. The one who somehow knows where everything is.Every question feels quick. Until they're on holiday, busy,or off sick.In this Tech Wingman episode, we introduce Kate, an AI agentdesigned to capture knowledge from the people who already have it, turn it into clear guides, and keep it up to date.Because the goal isn't to replace expertise.It's to stop your business depending on just one person.Web: www.pinpoint-networks.netEmail: hello@pinpoint-networks.net

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