Episode 41: Communication and documentation – Cornerstone #3

In Episode 41 of "Talk to Me About A&E," Dan Buelow, Managing Director for WTW A&E is joined by Mark Blankenship, Director of Risk Management for WTW A&E, for this discussion of the third cornerstone: communication and documentation. They discuss the importance of establishing and managing client expectations through effective communication practices, offering a range of examples and tips that can mitigate risk of costly claims and client disputes.