Before AI, Gary Edmonds helped define Remote Management in Storage decades before AI existed!

I sit down with Gary Edmonds, the former head of The Storage Manager, for a deeply insightful history lesson and operational reality check. Gary has spent a quarter-of-a-century operating, developing, and consulting within the storage vertical, tracking its transition from a niche real estate landhold into an intense institutional landscape. Gary maps out his entry into the space in 2001, shifting away from residential real estate after a friend's sudden divorce forced an emergency liquidation of properties. We look closely at the modern operational traps of 2026—where owners stack up recurring software costs without measuring true local ROI. Gary passes down his foundational advice on defending your cash flow against rising 40% expense ratios, why commercial/contractor tenants are the ultimate stable base, and why he and his wife Diane recently chose to step away from 90-hour property management weeks to focus back on their core investments. Key Takeaways From This Episode: Analyze True Competition: Why your neighborhood metrics matter more than flashy software sales pitches. Each layer of tech must generate clear returns or be cut from your margins. Safety Rules Over Aesthetics: Customers do not pick facilities based on the color of your roll-up doors. They choose assets based on the explicit safety and cleanliness they feel. The Commercial Trade-off: High-touch contractor clients demand early 6:30 AM gate availability and require frequent lot cleanups. However, they build out spaces like their own garages and stay rooted far longer than consumers. The Legislative Wall: Why micro-market operators in secondary and tertiary zones are not safe from predatory city licensing laws and syntax adjustments. Association membership is mandatory to maintain a unified voice. A Call for Community Support: Host Thaddeus Campbell shares a critical GoFundMe initiative for longtime producer Erick Falck, whose family's home region north of Caracas was recently devastated by a major earthquake in Venezuela. Whether you are a corporate developer building automated Class-A assets or an independent owner protecting your local domain, Gary's grounded, non-commercial advice provides the perfect blueprint for the road ahead. Connect with Thaddeus Campbell (S3 Partners): Email: thaddeus@s3.partners LinkedIn: https://www.linkedin.com/in/itsthadcampbell/ Connect with Gary Edmonds Email: gary.edmonds@thestoragemanager.com LinkedIn: https://www.linkedin.com/in/gary-edmonds-70899a23b/ Donate for the Venezuela Earthquake victims here: https://www.gofundme.com/f/emergency-relief-for-venezuela-earthquake-victims Sponsor Shoutout: This episode is brought to you by Kiwi2 Steel. Wayne Woolsey and his partners bring over three decades of premier experience providing structural steel erection for self-storage and small-bay flex projects. Visit kiwisteel.com early in your land planning phase to lock down stable parameters and ensure your development's eventual commercial success.