Why Can’t My AI Agent Renew My Driver's License?

This story was originally published on HackerNoon at: https://hackernoon.com/why-cant-my-ai-agent-renew-my-drivers-license. AI agents can write compilers and negotiate SaaS deals, so why can't they renew your driver's license? Inside the legacy plumbing breaking civic AI. Check more stories related to society at: https://hackernoon.com/c/society. You can also check exclusive content about #government, #govtech, #ai, #civic-tech, #chatbots, #agentic-ai, #government-ai, #hackernoon-top-story, and more. This story was written by: @kishimoto2011. Learn more about this writer by checking @kishimoto2011's about page, and for more stories, please visit hackernoon.com. Autonomous AI agents are transforming software engineering, but they crash into a wall at city hall. Between 40-year-old COBOL mainframes, prompt injection risks, and zero-tolerance administrative law, here is why government paperwork is the ultimate test for agentic tech.