Promoted but Unprepared: How AI Coaching Is Helping New Leaders

Episode Blurb:  New leaders often check every box: training, workshops, and even a coach. Yet many still feel unprepared for the moment real decisions land on their desk.  Alex Marcus and Jamie Albers, co-CEOs and co-founders of Mento, a member of SHRM’s 2026 WorkplaceTech Accelerator cohort, explain why traditional coaching models are hitting a wall — and how pairing certified coaches with AI-powered insights closes the gap between mindset work and measurable business impact. They break down their 80/20 coaching philosophy, share where AI strengthens the human connection instead of replacing it, and flag exactly where organizations need to move carefully.  Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d    ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r