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by Shingo Institute, Jon M. Huntsman School of Business at Utah State University
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- 2 weeks ago33 min
Episode 59: Leading Enterprise Excellence: Achieving Sustainable Results
Discover why culture change often fails—and what it takes to make it stick. Based on the book Leading Enterprise Excellence, this episode uncovers how aligning purpose, engaging people, and executing the right systems can drive sustainable results. You'll explore some of the Shingo Model’s powerful insights into how systems shape behavior and learn practical strategies for building a culture where continuous improvement thrives. Join us, and find out how to turn ideal behaviors into lasting o...
- Mar 31, 202632 min
Episode 58: Redefining Excellence - From Maturity to Mastery
This session explores one organization's evolution from industry excellence to Shingo maturity—and ultimately organizational mastery. Participants will examine distinct phases of excellence: industry excellence establishes credibility through measurable performance—quality, delivery, cost, and customer satisfaction—while Shingo excellence deepens that foundation by aligning principles, systems, and behaviors, creating cultural stability and sustainable results by leveraging the Shingo Guiding...
- Mar 3, 202629 min
Episode 57: Improvement as a Human Endeavor
In this episode, we explore why sustainable continuous improvement depends less on tools and more on people. Using The Gund Company as a case study, we trace its two-decade journey from Lean tool adoption to a deeply embedded, people-centered system grounded in the Shingo Model. You’ll hear how leaders shifted from driving compliance to developing people—integrating respect, humility, and listening with practices like A3 problem-solving and meaningful gemba engagement. The result? World-class...
- Jan 29, 202626 min
Episode 56: Leading Through Healthcare Disruption
Health care organizations are entering a period of significant disruption following the passage of H.R. 1, with deep Medicaid cuts, tighter eligibility requirements, and growing administrative complexity reshaping the care landscape—especially for safety-net providers. This moment raises a critical leadership challenge: how to continue delivering high-quality, safe, and accessible care while doing more with fewer resources. This webinar explores why Lean thinking is no longer optional, but es...
- Jan 20, 202629 min
Episode 4: Back to Basics - Tech, Lean, and Shingo
In this episode of the Shingo Back to Basics podcast, Peter Barnett and Nigel Thurlow dive deep into the intersection of technology, Lean practices, and the Shingo Model—and how these elements drive sustainable excellence. Nigel shares two powerful insights: “If you can’t see it, you can’t fix it.” Why is visibility the foundation for solving problems? “Lean has no tools, only behaviors.” What does that mean for leaders and organizations? Tune in to uncover how making problems visible and ...
- Jan 7, 202626 min
Episode 55: Leading Through Neuroscience: Developing Human Management Systems
In this engaging session, Rolando Vargas, Global Director of Organizational Excellence and researcher of NeuroExcellence, reveals how modern management systems can be strengthened by applying insights from neuroscience, neuroeducation, and the Shingo Model. His central message is clear: organizations perform at the speed of human cognition, and leaders can dramatically improve results by designing systems that work with the brain rather than against it. Rolando explains how stress, uncertaint...
- Dec 4, 202532 min
Episode 54: From Observing to Owning: A New Generation’s Perspective on Leading Huddles
Based on the article “From Observing to Owning: A New Generation’s Perspective on Leading Huddles” by Mark McKenzie and Andrew Martyn, this podcast explores how empowering a Gen Z team member to lead daily huddles transformed them from routine check-ins into meaningful developmental experiences. Andrew shares his journey from passive observation to active leadership and reflects on how trust, humility, and respect can make huddles engaging, productive, and connected. By contrasting previously...
- Nov 20, 202525 min
Episode 3: Back to Basics - Challenge the Status Quo
In this episode, Shaun Barker and Mike Martyn explore what it truly means for organizations to redefine excellence. They emphasize that mastery requires a continuous willingness to challenge the status quo—breaking what exists, rebuilding it better, and constantly reimagining the future while honoring the past. As companies push beyond traditional benchmarks, they may find themselves charting a path few have walked before. Shaun and Mike highlight how the Shingo Model offers a timeless founda...
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About Shingo Principles Podcast
Monthly podcast hosted by the Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, to discuss topics in Lean thinking, research, and continuous improvement culture. Topics are chosen based on the Shingo Guiding Principles.
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