Risk-taking, creativity, and seven calendars: How a Customer Success leader navigates career, growth, and motherhood
How do you balance leading a team of 12, pursuing studies, and being a parent—all at once? In this episode of Real Talks, Lauren McMichael, Sr. Manager in Customer Success, shares her journey and the tips she’s collected along the way. Before joining a Customer Success team at Dynatrace five years ago, Lauren worked in various marketing and sales roles across different industries. Now, she is leading a team of 12 Customer Success Managers–all while completing a leadership course ...
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