From Roaming Fees to Retention Engine: The Telecom Layer Your Neobank Is Missing | Vince Vissers Co-Founder at Fristy

Recorded live at Money20/20 Bangkok, 2026What if the next big embedded finance opportunity isn't payments or lending, but connectivity?In this live conversation from Money20/20 Bangkok I sit down with Vince, Co-Founder of Fristy, to unpack why the world's leading neobanks and super apps are quietly embedding telecom into their product stack.Fristy is building what Stripe did for payments and Wise did for FX; but for global telecom infrastructure. Already live with Grab, Uber, GXS Bank. Firsty is turning connectivity from a consumer pain point into a retention and revenue driver for FinTechs.In this episode:How Grab and Uber are using embedded connectivity to reduce revenue leakage from traveling usersThe B2B infrastructure layer that lets neobanks offer seamless global connectivity without building it themselvesWhy connectivity should be on your product roadmapThe founder mindset on failure: VInce shares how he turns setbacks into forward momentumWe cover:(00:00) Telecom meets FinTech: The opportunity nobody's building for(01:30) The consumer pain point: roaming fees, SIM swaps, and broken experiences(02:30) The B2B problem(03:30) Why neobanks should embed telecom; the Grab and Uber case study(05:30) How Fristy works: one connection, every operator, local pricing globally(06:30) Where to access Fristy today: Grab, GXS Bank, KBC(07:30) The commercial case: retention, revenue, and user experience metrics(09:00) Founder mindset: How Vince approaches failure and keeps moving forward👉 Connect with Vince & FristyLinkedIn: https://www.linkedin.com/in/vince-vissers/Website: https://www.firsty.app/👉 Connect with Monica LinkedIn: https://www.linkedin.com/in/monicamillares/YouTube: https://www.youtube.com/@moni_millaresTikTok: https://www.tiktok.com/@moni_millaresWebsite: https://www.purposedrivenfintech.com/Production and marketing by Monica Millares. For inquiries about sponsoring the podcast, email Monica at fintechwithmoni@gmail.comDisclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.