In this energizing episode of The Prosper Brief, host Anthony Zaller sits down with Ray Johnson, former divisional VP at Cracker Barrel and founder of ReCee's Leadership Consulting Group. With over 35 years in hospitality operations, Ray shares the powerful lessons he's now bringing to franchisees and operators nationwide. From mastering the five core foundations of service to avoiding common early-stage mistakes, Ray offers a blueprint for building strong, guest-first operations with simplicity, discipline, and heart. This is an operator's masterclass in leadership that lasts. If you are serious about sharpening your leadership and applying insights like these in real time, join us at Prosper Accelerate 2026 in Dallas, TX, October 28–30. Register now at prosperaccelerate.com and take the next step in your leadership journey.
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