The Unseen Advantage 4: Trust

In this episode of The Unseen Advantage, we explore why trust is not a soft leadership virtue but the invisible infrastructure of every organisation. When trust is strong, teams speak openly, surface problems early, and collaborate freely. When it weakens, conversations become cautious, ideas arrive pre-packaged, and silence quietly replaces candour. Dr John explores the three levels of organisational trust: • Interpersonal trust – the trust between individuals and managers • Team trust – the...