Power Hour Optometry

STOP Saying "How Are You?": How We Waste Our Best Chances to Build Meaningful Connections

July 17, 2026·55 min
Episode Description from the Publisher

How are you? Most people answer that question without thinking. "Good. Fine. Okay." Then the conversation moves on, and nothing meaningful is learned. But what if that question is one of the reasons so many conversations stay stuck at the surface? In this week's episode of Power Hour, host Eugene Shatsman sits down with Bart Foster, Founder and CEO of BusinessOutside, to discuss how better questions create stronger connection, how connection builds trust, and how trust can change the way leaders, teams, and patients respond. Bart works closely with executives across the eye care industry, helping them move beyond surface-level conversations and into the kinds of relationships that create real insight, vulnerability, and growth. And while this conversation begins with executive forums, it quickly becomes relevant to every practice owner, manager, doctor, and team member trying to build more trust inside their business.

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