Exclusive: Opendoor's Grand Reopening for Agents (w/ Kaz Nejatian)

Opendoor just hit a reset button — and agents are now at the center of it.Kaz Nejatian, the newly appointed CEO of Opendoor and former COO of Shopify, sat down with Andrew Flachner on Playmakers to talk about the most significant shift in Opendoor’s history: a grand reopening built around agents. Kaz walked away from one of the best jobs in tech because he believed the opportunity in real estate and Proptech was bigger than anything else. Seven months in, he’s proving it.On this episode of Playmakers, Andrew Flachner — host, and CEO of RealScout — goes deep with Kaz on the product announcements, the philosophy behind them, and what founder-mode leadership actually looks like when you’re rebuilding a public company from the ground up.What you’ll hear in this episode:- How Opendoor destroyed trust with agents (and exactly what Kaz is doing to fix it)- The new “Cash Now, More Later” product- Why RealScout and Opendoor partnered to embed Cash Now, More Later directly into agent workflows- How Kaz reduced headcount per transaction from 11 to 1 using AI- Why Shopify deleted every calendar meeting at the company overnight- The founder-mode vs. manager-mode frameworkThis episode is a masterclass in rebuilding with conviction. Whether you’re an agent, team leader, or business owner — the frameworks Kaz shares are ones you can take back to your business immediately.🎙️ Subscribe to Playmakers:Apple Podcasts: https://apple.co/459lPWcSpotify: https://open.spotify.com/show/1iTCsUWhBGEI1y0lXrxYM3📲 Connect with Andrew Flachner:Instagram: https://www.instagram.com/aflachner/LinkedIn: https://www.linkedin.com/in/andrewflachner/Chapter List00:00 Intro01:24 Why Kaz Left Shopify for a Broken Opendoor03:29 What Actually Went Wrong at Opendoor05:00 How Kaz Is Rebuilding the Agent Relationship06:51 Founder-Mode vs. Manager-Mode: The Real Difference10:23 Don’t Care What the Wall Street Journal Says12:05 Shipping Every Week: Why Quarters Are Useless13:00 From 11 People Per Transaction to 1 (With AI)16:11 Why Kaz Brought Everyone Back to the Office Day One17:33 The $1 Salary and Multi-Billion Performance Bet19:36 Opendoor’s Grand Reopening for Agents20:35 How Cash Now More Later Actually Works24:00 Agents Get Paid Three Times on One Deal27:32 Why Opendoor Partnered with RealScout33:16 Crafters vs. Managers: The End of the People Manager38:38 Why AI Won’t Kill Jobs — It Will Create More41:31 The Mission: Why Homeownership Is Kaz’s Big Why43:33 Outro