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Playhouse Collective: Creative business owners growing through conversations, events, and collaborations.

How to Improve Your Customer’s User Experience with Nadia Rayward

September 15, 2026·22 min
Episode Description from the Publisher

If people can’t figure out how to buy from you, or sign up for your events, or hit that dreaded 404 page you are losing sales. I’m chatting with Nadia Rayward from Sugar Beet Studios to chat all about user experience (UX) and why it matters for solopreneurs. In this episode: 02:01 What “user experience” really means (and why bad UX stands out) 04:33 The biggest “points of contact” you MUST consider for your business 06:58 Real-life example: handling waitlists, confirmations & why little d...

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