The Power of Leading With Empathy — Episode 179

On this episode of Open Space Radio, we explore what it means to lead with empathy and why people-centered leadership can have a lasting impact on our teams and our communities as a whole. Joining us for the conversation is Shannon Harris, CPRE, CPO, executive director of the Carson Valley Swim Center and past president of the Nevada Recreation& Parks Society. Throughout her career, Shannon has built a reputation as a thoughtful, compassionate leader. Someone who shows up, listens, builds trust, and creates opportunities for others to grow and thrive. After spending some time with her at the Nevada Recreation & Parks Society Annual Conference, as well as this conversation, it's extremely clear that Shannon prioritizes her people, relationships and continuous growth. And, on this episode, she shares lessons learned from leading intergenerational teams, creating supportive workplace cultures and empowering others to discover their own leadership potential. So whether you're leading an organization, managing a team or just looking for ways to make a positive impact in your community, Shannon's insights are a powerful reminder that leadership starts with recognizing the humanity in others (and in ourselves). Tune in to the full episode to learn: Why showing up and being present are foundational leadership skills. How empathy and active listening help build trust and create healthier workplace cultures. Ways leaders can use policies and organizational culture to demonstrate care and support for staff. The importance of empowering employees at every level to see themselves as leaders, regardless of their title. How kindness, vulnerability and community partnerships can create spaces where people feel valued and supported. And much more! This season of Open Space Radio is sponsored by BCI Burke Play brings people together through connection, creativity and growth. At BCI Burke, they design outdoor recreation environments that inspire exploration and support the work of parks and recreation professionals — including the next generation of leaders shaping the future of play. Together, we're creating spaces where everyone feels welcome to move, play and belong. Learn more at bciburke.com