My DPC Story

Virtual Assistants for Physicians: Cut Admin Time and Grow Your DPC with Justin Lam

June 24, 2026·44 min
Episode Description from the Publisher

What if you could get back fifteen hours of your work week without seeing a single extra patient? In this special episode, recorded live in a breakout room workshop following the California DPC Summit, Justin Lam, CEO of Cool Blue VA, sits down with a room full of physicians to talk about getting real help in your practice and in your life. Dr. Maryal Concepcion opens by sharing her own experience working with a virtual assistant she found through Cool Blue VA, then hands the room over to Jus...

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