MSP Chat

Bonus Episode: Dark Side, Light Side

October 6, 2026·1h 4m
Episode Description from the Publisher

In this special bonus episode of MSP Chat, sponsored by Kaseya, Erick and Rich discuss the large ongoing risk posed by deepfakes and other sophisticated AI threats, as well as what MSPs need to do about them, plus how MSPs can and should help their clients protect clients from social engineering threats with more than just passwords. Then they’re joined by Kaseya’s Matt Sywulak for a deep dive into the email security threat landscape and the latest tools for mitigating those threats. And finally, one last thing: The world’s first inconvenience store. Discussed in this episode:Gartner Survey Finds 41% of CISOs Reported At Least One Social Engineering Incident Involving a Deepfake in the Past 12 MonthsCoalition 2026 Cyber Claims ReportGartner Forecasts the Market for Securing AI Will Reach $4.8 Billion in 2027Seattle’s ‘Inconvenience Store’ features pre-tangled USB cords Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.

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