MSL Talk

The Overloaded MSL: Why The Role Is Busier Than EVER

August 11, 2026·26 min
Episode Description from the Publisher

In this episode, Tom Caravela and Kirsten Gostomski discuss the evolving challenges and future of the Medical Science Liaison (MSL) role. They explore the increased workload and the shift from qualitative to quantitative metrics, along with the implications of the "super reps" concept. The conversation examines how company size affects MSL responsibilities and the challenges of accessing Key Opinion Leaders (KOLs). They explore the role of AI in reducing administrative burdens and offer strategies for organization and prioritization. Balancing professional duties with parenthood is also addressed. The episode concludes with predictions for the future of the MSL role, advice for overwhelmed MSLs, and tips on setting boundaries.

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