Med Spa Success Strategies

11 Med Spa Marketing Questions Every Established Owner Needs Answered

July 20, 2026·37 min
Episode Description from the Publisher

Established med spa owners face a different set of marketing questions than practices that are just getting started. Once you have a team, an established patient base, and a meaningful advertising budget, the challenge becomes knowing how to evaluate performance, scale responsibly, and turn new leads into long-term patients.In this episode, Ricky Shockley and Lauren Nettles answer 11 of the most common marketing questions they hear from established med spa owners. They share practical recommendations, performance benchmarks, and lessons gathered from managing millions of dollars in med spa advertising.You will learn:✅ What to do when your EMR does not allow custom appointment reminders✅ Why existing patients may see your new-patient ads and whether you need to honor the promotion✅ How Facebook and Instagram promotions differ from Groupon-style discount marketing✅ How to respond when your team believes all your leads are bad or only looking for discounts✅ Whether you can keep increasing your ad budget when a campaign is performing well✅ What to evaluate when new patients are not spending much or cannot afford additional services✅ Whether you should advertise to affluent patients who live 45 minutes or more from your practice✅ Which review management strategies and tools can help you generate more Google reviews✅ Whether med spas should use Google Performance Max campaigns instead of Search campaigns✅ Which med spa membership models tend to generate the strongest patient participation✅ How to calculate ROAS and true ROI, including whether agency management fees should be includedIf you are an established med spa owner trying to make smarter decisions about your advertising budget, lead quality, patient retention, and overall marketing investment, this episode will give you a clearer framework for evaluating what is working and what needs improvement.If you're ready to implement more efficient and effective marketing strategies for your practice, book your FREE strategy session and marketing plan: https://go.medspamagicmarketing.com/scheduleReady to simplify your med spa operations and grow smarter? Visit https://www.glossgenius.com/medspasuccessstrategies and use code STRATEGIES for 50% off GlossGenius's Medspa & Aesthetic plans.Follow us on social media:https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing

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