Ep 294 Shop Talk: Teaching Your Team to Think Like You

Handing off tasks is easy. Handing off judgment is where most travel advisors get stuck. In this Shop Talk, Whitney and Brianna debrief their first PURE Life Experiences in Marrakech, from wrangling appointment requests to the hotel meetings that actually stuck. Then they get into the harder part: Brianna's biweekly meetings to transfer her thinking to her team member, and Whitney's $2,000-a-night Milan hotel quote that nobody stopped to question.