Marketing Room 101

A wonderful playground with Kate Waters: ITV Strategy and Commercial Head on the magic of TV, imaginative repetition, and banishing ROI as a metric

May 6, 2026·36 min
Episode Description from the Publisher

In this episode, host Ben Norman is joined by Kate Waters, Director of Client Strategy & Planning at ITV and a leading voice on the effectiveness of TV advertising.Kate has spent over 20 years at ITV and works with many of the UK’s biggest advertisers, helping them understand how to get the most out of TV in an increasingly complex media landscape.She is widely recognised for her work championing the power of TV effectiveness, her contributions to industry thinking on attention, emotion, and profit, and for helping brands translate evidence from bodies like the IPA into practical marketing decisions.Despite being one of the busiest people in advertising, Kate is also involved with both ⁠WACL⁠ and ⁠Purpose Disruptors⁠.In this conversation, Kate and Ben cover:Why it’s difficult to leave a job when you’re a co-founderHow a single day with ⁠Fiona Parashar⁠ changed Kate’s careerThe relationship between creative and media, and why ITV is a wonderful playgroundfor a strategistWhy TV is both the same and completely different today as it was 20 years agoHow Tesco doesn’t let its size stop it from being a great advertiserHow McDonald’s hits the nail on the head every single timeHow Google and ITV’s partnership shows the benefit of brand values coming togetherWhy TV is as good at activation as it is at brand building, and why we need to think about marketing performance… not performance marketing5.5 reasons why smaller brands shouldn’t rule TV outWhy ROI should be banished, and how it pushes brands towards efficiency over effectivenessWhy John Bartle’s “imaginative repetition” is the greatest definition of great advertisingPlus, how Kate almost killed the Milky Bar Kid, and why we need to bring back Morrison’s singing oven gloves.⁠Connect with host Ben Norman⁠ or subscribe to avoid missing new episodes of Marketing Room 101

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